How to request an Amazon invoice from your smartphone

Although we do not usually ask for invoices, sometimes they are necessary, especially for businesses and freelancers. While many online stores send us our invoice directly to our e-mail, in others, we have to ask for it, as is the case with Amazon.

Requesting an invoice for a product purchased through Amazon is very straightforward. However, you should be aware of a couple of specific details that may complicate access to this document.

How to request an invoice with Taxpayer ID on Amazon

Do you need an invoice from the world-famous e-commerce giant? This is how to request an invoice with CIF on Amazon:

1. Open the Amazon shopping app.
2. Tap the person icon in the bottom menu to access your account.
3. Tap on "My orders".
4. Enter the date of the order or search for it directly in the list.
5. Look for the "Download Invoice" option.
6. Tap the yellow button in the pop-up menu to download the invoice in PDF format.

However, what happens if a long time has passed since the purchase or if we have acquired the product through an external seller? In such cases, we will have to contact the seller directly to ask for the invoice. Luckily, the desktop version of Amazon has an automatic menu to request an invoice from the seller.

In addition, if we want the CIF or NIF to appear on the invoice, we must request it when filling in the shipping address information. We can edit the addresses or add new ones from the My Account section.

How to request a third-party invoice on Amazon

Requesting an invoice in the name of another person on Amazon is usually more complicated, as invoices are automatically generated with the data associated with the payment card. To generate an invoice on behalf of another person, we will have to edit the billing address from the payment method in the My Payments section before placing the order.

But what if we have already placed an order? In these cases, we have to contact the seller and ask him to change the invoice information. To do so, follow these steps:

1. Open the Amazon shopping app.
2. Tap the person icon in the bottom menu to access your account.
3. Tap the "View All" button in the "My Account" section.
4. Tap on "Contact Us" in the "Customer Service" section.
5. Choose "My delivery, order, or return".
6. Select the product and choose the appropriate help option, in this case, "Problem with an order or product".
7. Select "Problem with an order from an external vendor".
8. Tap on "I need more help".
9. Type your message and tap send.

However, sometimes we can contact the seller directly through the order in the My Orders list. In that case, all you have to do is search for the transaction, tap the corresponding option, and start the conversation through the chatbot.

Another option is to open the product tab and tap on the seller's name. There, we will find all of the store's details and a button to ask questions to the seller through the chatbot.

Most sellers usually solve this kind of problem quickly. However, they may refuse. To prevent disappointment, we can talk to the seller before placing the order and indicate that the billing information is different from the shipping information.